Customer Service Representative

6 days ago

Singapore beBeeCustomerService Full time

Job Title: Customer Service Representative

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and working in a fast-paced environment.

Key Responsibilities:
  • Provide professional and high-quality service experience to customers, ensuring their needs are met and exceeded.
  • Work closely with the sales enrollment team to provide regular feedback and insights to achieve greater customer intimacy.
  • Proactively attend to customers' feedback and challenges in a professional manner.
  • Identify opportunities for continuous improvement of processes to promote customer satisfaction.
  • Assist with crowd management during peak periods and ensure proper check-in management is practiced at the center.
Requirements:
  • At least 2 to 3 years of working experience in operations and customer service.
  • Excellent command of spoken and written English.
  • Good communication and interpersonal skills.
  • Highly motivated and positive-minded individual able to work in a fast-paced environment.
What We Offer:

A dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.

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