Customer Service Representative

18 hours ago


Singapore beBeeCustomerService Full time $4,000 - $6,000

Job Title: Customer Service Representative

About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service through phone calls, live chats, and other communication channels.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a professional and efficient manner.
  • Assess customer complaints and provide solutions that meet their needs.
  • Update customer information in our CRM system.
  • Communicate with customers and financial representatives in a timely and effective manner.
  • Perform additional duties as required.
Requirements

To succeed in this role, you will need:

  • A diploma or degree in a relevant field.
  • Excellent communication and interpersonal skills.
  • The ability to work well under pressure and manage multiple priorities.
  • Strong problem-solving and analytical skills.
  • A pleasant and cheerful disposition.
Benefits

This is an excellent opportunity to develop your skills and experience in customer service. You will have the chance to work with a dynamic team and make a real difference to our customers.



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