Customer Service Representative
7 days ago
We are seeking a highly skilled and experienced customer service representative to join our team.
About the Role:This is an excellent opportunity for someone who enjoys working with people and providing exceptional customer service. As a customer service representative, you will be responsible for engaging with customers to provide support and build positive relationships.
You will also be required to schedule appointments using our internal system, handle customer complaints and resolve issues promptly and professionally, maintain a courteous and friendly demeanor in all customer interactions, document customer feedback and interactions to support service improvement efforts, respond to customer enquiries via phone calls and online platforms, and attend to walk-in customers and assist with their needs efficiently.
Key Requirements:- Excellent interpersonal skills and a friendly demeanor.
- Strong attention to detail and accuracy.
- Ability to work collaboratively in a team environment.
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.
To succeed in this role, you will need to have excellent communication and problem-solving skills, a positive attitude, and a strong commitment to delivering exceptional customer service.
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