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Facilities Management Executive
2 weeks ago
Knight Frank is a renowned global leader in real estate advisory services, dedicated to delivering exceptional property and facilities management services. Our team of experts is driven by a passion for innovation, teamwork, and client satisfaction.
About the PositionWe are seeking a skilled Strata Management Customer Service Executive to join our team. As a key member of our operations team, you will play a vital role in ensuring seamless handovers for property owners and effectively managing defects.
Your primary responsibilities will include:
- Conducting thorough pre-handover inspections to identify potential defects and working closely with contractors to ensure timely resolution.
- Coodinating handover schedules with developers, guiding owners through the process, and addressing any inquiries about unit interiors.
- Serving as the liaison between owners and contractors to facilitate efficient defect resolutions and maintaining accurate records throughout the process.
To excel in this role, you will need to possess excellent communication skills, a customer-first mindset, and the ability to navigate complex situations with ease. We offer a supportive and collaborative work environment that values continuous learning and development. Apply now if you're passionate about delivering exceptional service and making a meaningful impact in property and facilities management.