Retail Sales Associate
5 days ago
We are seeking a highly skilled and motivated Retail Sales Associate to join our team at Raffles Hotel Singapore. As a key member of our retail team, you will be responsible for providing exceptional customer service and sales support to our guests.
Key Responsibilities- Guest Experience
- Develop and maintain a deep understanding of our products and services to provide personalized recommendations to guests.
- Use a customer-centric approach to ensure that every guest interaction is positive and memorable.
- Upsell and add value to enhance guests' satisfaction and loyalty.
- Team Collaboration
- Work closely with colleagues to maintain a high level of customer service and sales performance.
- Ensure accuracy in cashiering duties and maintain a clean and organized retail environment.
- Participate in visual merchandising and maintain the visual presentation of the boutique to meet Raffles standards.
- Operational Excellence
- Operate the point-of-sale system efficiently and accurately handle cash and credit transactions.
- Replenish stock and maintain inventory levels to meet guest demand.
- Participate in monthly inventory stock take activities and maintain accurate records.
- Education and Experience
- Minimum 'N' Level or Certificate in hospitality or related field.
- Minimum of 1 year of relevant experience in retail industry.
- Skills and Competencies
- Excellent interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Good presentation and influencing skills.
- Multicultural awareness and ability to work with people from diverse cultures.
Raffles Hotel Singapore is a world-renowned luxury hotel that offers a unique and memorable experience for our guests. We are committed to providing exceptional service and creating lasting memories for our guests.
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Retail Sales Associate
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