Retail Sales Associate

5 days ago


Singapore Raffles Hotel Singapore Full time
About the Role

We are seeking a highly skilled and motivated Retail Sales Associate to join our team at Raffles Hotel Singapore. As a key member of our retail team, you will be responsible for providing exceptional customer service and sales support to our guests.

Key Responsibilities
  • Guest Experience
    • Develop and maintain a deep understanding of our products and services to provide personalized recommendations to guests.
    • Use a customer-centric approach to ensure that every guest interaction is positive and memorable.
    • Upsell and add value to enhance guests' satisfaction and loyalty.
  • Team Collaboration
    • Work closely with colleagues to maintain a high level of customer service and sales performance.
    • Ensure accuracy in cashiering duties and maintain a clean and organized retail environment.
    • Participate in visual merchandising and maintain the visual presentation of the boutique to meet Raffles standards.
  • Operational Excellence
    • Operate the point-of-sale system efficiently and accurately handle cash and credit transactions.
    • Replenish stock and maintain inventory levels to meet guest demand.
    • Participate in monthly inventory stock take activities and maintain accurate records.
Requirements
  • Education and Experience
    • Minimum 'N' Level or Certificate in hospitality or related field.
    • Minimum of 1 year of relevant experience in retail industry.
  • Skills and Competencies
    • Excellent interpersonal and communication skills.
    • Ability to work independently and as part of a team.
    • Good presentation and influencing skills.
    • Multicultural awareness and ability to work with people from diverse cultures.
About Us

Raffles Hotel Singapore is a world-renowned luxury hotel that offers a unique and memorable experience for our guests. We are committed to providing exceptional service and creating lasting memories for our guests.


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