Retail Sales Associate
2 months ago
We are looking for a Retail Sales Associate to provide excellent customer service and meet sales quotas for our business. Your duties as a Retail Sales Associate will also include operating cash registers, stocking shelves and preparing merchandise for display.
Responsibilities:
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about products/services
- Building rapport through conversation and honest recommendations
- Assisting in maintaining the store room and setting up merchandise displays on the sales floor
- Cross-sell and upsell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Inviting the customer to join a loyalty program if there is one
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
- Maintaining the store cleanliness
Requirements:
- Familiarity with POS (point of sale) systems and the ability to learn new technologies
- Excellent communication skills
- Cheerful working attitude
- Outstanding customer service skills
- Ability to work a flexible schedule
- Ability to upsell
- Candidate with a few years of sales experiences and visual merchandising experience will be considered for a senior role
- Ability to work under a fast-paced working environment
Tell employers what skills you have
Customer Service Skills
Product Knowledge
Excellent Communication Skills
Aftersales
Visual Merchandising
Customer Experience
Housekeeping
Inventory
Retail Sales
Time Management
Cashiering
Customer Service
Pricing
Ability To Learn
Customer Service Experience
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