Retail Sales Associate

2 months ago

Singapore SINGAPORE STRAITS WINE COMPANY PTE. LTD. Full time
Roles & Responsibilities

Job Title - Retail Sales Associate


Job Role Description

The Retail Sales Associate to be responsible for day-to-day operations in an assigned store. He/she will participate in any sales campaigns and in additional, he/she will ensure and deliver a smooth customer experience by aligning the fulfillment of the store’s sales target orders.


This job responsibilities shall include but not be limited to:


Job description

  • Work closely with HQ teams and Stakeholders.
  • Maintain smooth operations & standard of work.
  • Ensure excellent customer service experience to customer.
  • Upsell wines to customers and cross sell related products.
  • Placing the needs and preferences of customers, provide personalized assistance and build strong customer relationships.
  • Inform & promote in-house promotions, members program and upcoming events to customer.
  • Ensure all customers’ enquiries, issues are handled quickly and effectively in a helpful and friendly manner.
  • Maintain store cleanliness, visual merchandising, presentation.
  • Provide a clean, comfortable, and convenient shopping experience.
  • Ensure food hygiene & workplace safety guidelines are strictly followed.
  • Manage and maintain the stock on hand inventory, financial or other assets of property of the company to reduce & eliminate any losses or wastage.
  • Responsible for accurately processing customer transactions, handling of cash and operating POS system. Attention to detail and accuracy to ensure smooth efficient checkout process.
  • Perform checks of the store’s count and reconcile cash register, review, and update any necessary reports or documentation before securing the store and leaving for the day.
  • Any other operational duties assigned by Management.

Requirements:

  • Prior experience in wine sales is preferred or experience in F&B and/or wine bar.
  • Passion in wines
  • WSET certified/ food & hygiene certificate will be an added advantage.
  • Well organized and good team player

Benefits:

  • Professional development
  • Health Insurance
  • Medical benefit
  • Staff Discount
  • Staff Training
  • Sales Commission
  • Performance bonus

Tell employers what skills you have

Visual Merchandising Presentation
Visual Merchandising
Customer Experience
Housekeeping
Workplace Safety
Inventory
Customer Relationships
Property
Wine Sales
Retail Sales
Attention to Detail
Wine
Team Player
Customer Service
Health Insurance
Customer Service Experience

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