Compliance Review Specialist

2 weeks ago


Singapore AIA Singapore Private Limited Full time

AIA Singapore Private Limited is seeking an ambitious individual to join our team as a Compliance Review Specialist. This exciting opportunity will allow you to play a key part in shaping the future of our company and contributing to our mission of helping a billion people live Healthier, Longer, Better Lives by 2030.

We are looking for someone who believes in playing an important role in creating a healthier, more sustainable future for everyone. As a Compliance Review Specialist, you will be responsible for conducting quarterly Business Surveillance Committee (BSC) reviews and carrying out internal investigations in respect of any market misconduct committed by representatives.

Your key responsibilities will include:

  • Fulfilling requirements under the BSC framework via BSC reviews, customer call surveys, reviews of Mystery Shopping cases, and assignment of quarterly BSC grades to representatives and supervisors;
  • Conducting investigations by interviewing with relevant parties such as reps, leaders and clients, obtaining and assessing documentary evidence of alleged misconducts, and providing outcomes of investigations;
  • Preparing investigation reports, documenting the investigator's assessment and recommendations;
  • Meting out disciplinary actions in accordance to the Company's Market Conduct Standards;
  • Analysing common trends to identify high-risk representations and agencies;
  • Conducting portfolio reviews of high-risk representatives (through use of data analysis);
  • Providing consult to partners on BSC related matters;
  • Performing other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements.

We offer a competitive salary range of SGD $5,500 - $7,000 per month, depending on experience. We also provide opportunities for growth and development, as well as a supportive work environment.

To succeed in this role, you should have a minimum Diploma qualification and insurance sales advisory experience. Market conduct and/or Balanced Scorecard experience is preferred. CMFAS 5, 9 and HI certification is a plus.

If you are passionate about compliance and regulatory affairs, and are looking for a challenging role that offers opportunities for growth and development, please apply today



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