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Front Desk Professional

3 weeks ago

Singapore beBeeReceptionist Full time $2,000 - $2,500
Job Title: Receptionist and Cashier

We are seeking a highly skilled and experienced receptionist cum cashier to join our team. The successful candidate will be responsible for providing exceptional customer service and ensuring a seamless experience for guests.

  • The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.
  • They should also be proficient in handling cash and POS systems, with a strong attention to detail and ability to maintain accuracy at all times.
Key Responsibilities:
  • Welcome and check-in guests, introducing room types, rates, and promotions as needed.
  • Process payments for rooms, food & beverages, handling cash, NETS, and credit card transactions with accuracy.
  • Ensure daily cash reconciliation matches system records and handle refunds, vouchers, and discounts as necessary.
  • Respond to phone and walk-in enquiries, manage guest feedback, and escalate when required.
  • Keep the front desk area clean and organized, assist in maintaining rooms in good condition for guests, and coordinate with service and cleaning teams for smooth operations.
Requirements:
  • Secondary school education or higher is required.
  • Experience in cashiering, front desk, or customer service is preferred.
  • Proficiency in English and Mandarin is essential, along with the ability to communicate effectively with guests and staff.
  • Comfortable handling cash and POS systems, being responsible and service-oriented is crucial.
  • Able to commit to night shifts and weekend work.