Senior Administrative Assistant
2 days ago
We are seeking an experienced and skilled administrative professional to join our team at RMA Contracts Pte. Ltd. as a Senior Administrative Assistant - License Processing.
About the RoleThis is a key position that requires strong organizational skills, attention to detail, and excellent communication skills. The successful candidate will be responsible for processing license applications, providing exceptional customer service, and ensuring compliance with regulatory requirements.
The role involves accessing the Authority's computerized system(s) or any other database maintained by the Authority to retrieve new and renewal applications. You will check applications to ensure that all required fields in the application form are filled out, and ensure that all supporting documents are enclosed and/or attached. You will also submit completed applications to the relevant authorities for approval.
In addition, you will correspond with applicants to clarify and advise on the requirements of their application. You will send email notifications or conventional mail to inform applicants about the status of their application. You will also attend to members of the public who walk into the Authority's premises to enquire about their license applications.
About YouTo be successful in this role, you should have a minimum of two years of working experience in related administrative work and have basic IT skills, including experience with operating software applications and email management. You should also possess a good understanding of business operations and be able to work independently with minimal supervision.
You should be willing to learn the use of the Authority's computerized licensing system to process licenses. You should also be proficient in Microsoft Office, particularly in Word, Excel, and Outlook. Experience with CRM systems and data entry is highly desirable.
What We OfferWe offer a competitive salary package, commensurate with experience, ranging from SGD $4,000 to SGD $6,000 per month. In addition, we provide opportunities for career growth and development, a supportive work environment, and a comprehensive benefits package.
If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, explaining why you are the ideal candidate for this role.
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