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Senior Student Services Leader
2 weeks ago
We are seeking a skilled and experienced Senior Student Services Manager to lead our team in providing excellent pastoral care support to students.
Job Description- Lead the development and implementation of student care strategies, frameworks and protocols to enhance student well-being and early intervention.
- Provide oversight and strategic direction for the Student Peer Helpers programme, supporting its role in peer support, outreach, and promoting a caring student culture.
- Design and deliver training programmes for academic and support staff on student care and engagement.
- Monitor trends in student well-being and identify gaps in support, using data and feedback to inform initiatives and policies.
- Masters degree in Counselling or related field.
- At least 5 years experience in student services, youth work or related areas, preferably in an educational setting.
- Proven ability to lead programmes, manage teams, and coordinate across departments.
- Strong interpersonal and communication skills to engage effectively with students, staff and external partners.
- The opportunity to make a positive impact on students' lives.
- A dynamic and supportive work environment.
- Ongoing professional development and training opportunities.
Ngee Ann Polytechnic is a public tertiary institution that prides itself on academic excellence, close industry links, and a dedicated teaching faculty. We offer a range of full-time diplomas and have a growing student population of over 15,000.
