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Front Desk Professional

3 weeks ago

Singapore beBeeCustomerService Full time $2,500 - $4,500

Job Title: Front Desk Professional

We are seeking a highly skilled and experienced Front Desk Professional to join our team.

About the Role:

The successful candidate will be responsible for greeting and welcoming clients, answering incoming queries, and providing exceptional customer service support.

Maintaining good customer relations, serving and attending to clients, and performing basic and accurate promotional receptionist duties such as photocopying or related to company supplies are also key aspects of this role.

In addition, the Front Desk Professional will manage counter duties including POS system and cashiering, upsell promotions and membership programs, and possess excellent organizational skills.

The ideal candidate will have strong communication skills, both written and verbal, and be able to multitask effectively while maintaining a positive attitude.

About You:

To be successful in this role, you will require at least an N Level qualification and proven experience as a front desk representative, agent, or relevant position is a plus.

You should also have excellent knowledge of MS Office (especially Excel and Word), customer service orientation, and seniority level entry level.

Benefits:

This full-time position offers remuneration, commissions, and bonuses that will be discussed during the interview.

The working location is CBD Area, North Bridge Road and the working hours will be discussed during the interview.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package.

Key Responsibilities:

Greeting and Welcoming Clients

  • Welcome clients to the outlet with a warm smile and ensure they feel comfortable and valued.
  • Respond promptly to client inquiries and resolve any issues efficiently.

Customer Service Support

  • Provide exceptional customer service support to clients, ensuring their needs are met and exceeded.
  • Answer incoming queries and respond to emails and phone calls in a timely manner.

Counter Duties

  • Manage counter duties including POS system and cashiering.
  • Process transactions accurately and efficiently.

Upselling and Promotions

  • Upsell promotions and membership programs to increase revenue.
  • Develop and implement strategies to drive sales and growth.

Organizational Skills

  • Utilize excellent organizational skills to prioritize tasks and meet deadlines.
  • Maintain accurate records and reports as required.

Requirements:

  • At least an N Level qualification.
  • Proven experience as a front desk representative, agent, or relevant position is a plus.
  • Excellent knowledge of MS Office (especially Excel and Word).
  • Customer service orientation.
  • Seniority level entry level.

Working Hours:

To be discussed during the interview.

Salary:

Remuneration, commissions, and bonuses to be discussed during the interview.

Location:

CBD Area, North Bridge Road.

Job Type:

Full-time.

Employment Type:

Permanent.

Industry:

Wellness and Fitness Services.

Work Location:

CBD Area, North Bridge Road.

Job Category:

Administrative/Support.

Seniority Level:

Entry-level.

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