Senior Maintenance Operations Manager
1 week ago
We are seeking a highly skilled and experienced Senior Maintenance Operations Manager to oversee our forklift repair and maintenance services. The ideal candidate will have a strong background in the forklift or heavy machinery industry and be capable of managing both people and operations.
">Key Responsibilities:
">- ">
- Supervise and manage a team of foreign mechanics handling forklift repair and maintenance services.">
- Conduct daily morning meetings to assign mechanics to customer sites for repair or scheduled maintenance.">
- Monitor work quality and performance of mechanics through regular site visits.">
- Serve as the primary communication bridge between the company and customers for service-related issues.">
- Manage supplier relationships.">
- Lead the hiring, onboarding, and training of new local mechanics to build a more balanced and sustainable workforce.">
- Support continuous improvement in service efficiency, customer satisfaction, and safety standards.">
Requirements:
">- ">
- Proven experience in forklift, automotive, construction machinery, or related mechanical service industries.">
- Prior experience in managing service teams or workshop operations is preferred, but someone with no management experience is also welcomed.">
- Strong communication skills with the ability to liaise effectively with both internal staff and external customers.">
- Willingness to visit customer sites to understand service conditions and staff performance.">
- Ability to manage a multicultural team.">
- Possess a class 3 driving license with own transport will be an added advantage.">
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