
Professional Air Ticket Coordinator
2 weeks ago
Job Opportunity: Air Ticketing Specialist
Job Summary:
We seek a seasoned air ticketing professional to join our team. As a key member, you will be responsible for managing bookings and inquiries, ensuring seamless ticketing processes.
Key Responsibilities:
- Coordinate with passengers, agents, corporate clients via phone and email.
- Process reservations, mileage redemptions, ticket issuance, schedule changes, re-bookings, and re-issuance efficiently.
- Keep accounts updated according to profile changes.
- Inform clients about current promotions and provide program materials.
- Address feedback and complaints, coordinating with support to resolve issues.
As a Team Player , you will work closely with colleagues to identify new business opportunities during team meetings. You will also manage ticket handling and event logistics while staying updated on market trends, airline requirements, and industry changes.
Requirements:
To succeed in this role, you must possess 2 years of relevant experience with a good understanding of airfares and reservations. You should be able to work independently, stay patient, and perform under pressure.
- Ability to maintain a high level of accuracy and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Air Ticketing and GDS is advantageous.
- Knowledge of the Sabre system is beneficial.
Benefits:
This is a permanent role offering a competitive salary package. You will have the opportunity to grow professionally and personally in a dynamic environment.
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