F&B Operations Manager
2 months ago
Job Expectations
As a key member of our hospitality team, you will be responsible for ensuring seamless banquet event execution and delivering exceptional customer service.
- Review banquet event orders and follow up on customers' special requests to guarantee a memorable experience.
- Present menu options and explain daily specials to customers, highlighting our culinary offerings and promotions.
- Familiarize yourself with our wine and beverage service, including glassware and garnishes, to provide expert recommendations.
- Utilize our hotel's computer system to efficiently manage sales, print checks, and complete closing readings.
- Perform other duties and tasks as assigned to support the team's success.
Requirements
To succeed in this role, you will need:
- A minimum of O-Level or equivalent education.
- At least 1 year of relevant experience in banquet services.
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