Providing Exceptional Customer Experiences

2 weeks ago

Singapore beBeeCustomerService Full time $4,500 - $5,500
Customer Service Representative

We are dedicated to attracting and retaining top talent worldwide, offering challenge and opportunity for personal and professional growth.

As a key member of our team, you will be the first point of contact for customers. You will be responsible for understanding both internal and external customer needs, anticipating their requirements, and giving high priority to customer satisfaction.

Key Responsibilities:

• Act as the primary point of contact for customers
• Anticipate and address customer needs
• Provide proactive feedback to customers to ensure committed timelines are respected

Required Skills and Qualifications:

• Proficient in MS Office
• Strong customer service and communication skills
• Ability to perform multiple tasks and work independently
• Fluency in English with additional proficiency in Japanese language skills an advantage
• Willingness to work flexible shifts and/or weekends/public holidays

Benefits:

• Shuttle bus services from designated pick-up points
• Transport allowance available

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