
Lead Patient Meal Coordinator
2 weeks ago
Job Title: Operational Support Specialist
Overview:
The Operational Support Specialist is responsible for providing support in the control room, assisting the supervisor with daily operations and matters related to patients' meals. The role requires a high level of attention to detail and strong communication skills.
Responsibilities:
- Generate patient meal chits and meal summary reports from eMOS for kitchen preparation.
- Inspect meals prepared by the kitchen team to ensure food quality, therapeutic specifications, and hygiene standards.
- Handle enquiries or feedback and provide follow-ups.
- Assist in coordination with dietetics, speech therapists, and nursing on meal requirements.
- Liaise with the kitchen team to prepare special therapeutic diets.
- Perform inpatient meal sensory evaluation and other quality improvement projects.
- Follow all instructions given by the Supervisor.
Secondary Responsibilities and Duties:
- Participate in improvement initiatives and projects assigned by the Supervisor.
- Perform other duties as assigned by the Supervisor.
Requirements:
- Minimum GCE 'N' Level / 'O' Level / Nitec with 4-6 years of relevant experience, or Fresh Diploma graduate.
- Experience: 2-3 years of related experience at a supervisory level, preferably in a hospital, upscale hotel, restaurant, or high-volume food service facility.
- Basic Food Hygiene certification required.
- Language Skills: Ability to write, speak, and read English proficiently. Fluency in a second language is advantageous.
- Computer Skills: Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).
- Technical Knowledge: Ability to understand and read diet chits and eMOS system.
- Soft Skills: Strong communication and customer service skills.
Benefits:
- Opportunity to work in a dynamic healthcare environment.
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
How to Apply:
Interested candidates should submit their application with a detailed CV and cover letter.
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