Senior Vendor Operations Manager
2 weeks ago
About the Role
We are seeking a skilled Senior Vendor Operations Manager to spearhead projects and initiatives in the area of vendor operations. This critical role will drive data-driven programs to support run & change agendas, review and recommend process improvements for productivity, effectiveness, and efficiency, and manage outsourced vendors.
Key Responsibilities
- Spearhead projects and initiatives in vendor operations
- Drive data-driven programs to support run & change agendas
- Review and recommend process improvements for productivity, effectiveness, and efficiency
- Manage outsourced vendors, including monthly reviews, service level meetings, and contract negotiations
- Conduct risk reviews and lead periodic control checks
- Manage the team in liaising with internal stakeholders and vendors on day-to-day operations
- Prepare MIS reports on processing volume, productivity, timeliness, and resources
- Prepare scheme reports and ensure accurate and timely submission
About the Department
Group Technology and Operations provides software and system development, information technology support services, and banking operations. We have centralized and standardized technology components into Singapore, creating a global footprint for supporting regional subsidiaries and branches worldwide.
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