Digital Literacy Support Specialist

2 weeks ago


Singapore beBeeDigital Full time $60,000 - $80,000
Job Opportunity

We are seeking a Technical Support specialist to join our team in hospitals. As a member of our support team, you will have the opportunity to shadow users, note challenges faced, and assist them accordingly. You will also provide basic digital literacy training and support to those unfamiliar with technology.

About the Role:
  • Shadow users in hospitals and provide assistance as needed.
  • Provide basic digital literacy training and support.
  • Advocate for the benefits of using digital services and encourage users to adopt them.
  • Assist customers with general enquiries.

Requirements:
  • Minimum Diploma in any discipline.
  • No prior experience is required; candidates will receive training.
  • Good communication and customer service skills are essential.


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