Support Service Officer

1 week ago


Singapore PARKWAY HOSPITALS SINGAPORE PTE. LTD. Full time
PARKWAY HOSPITALS SINGAPORE PTE. LTD.Job Title: Support Service Officer

We are seeking a highly skilled and experienced Administrative Officer to join our team at PARKWAY HOSPITALS SINGAPORE PTE. LTD.

Estimated Salary: SGD 4,000 - 6,000 per month

About the Role:

This is an excellent opportunity for candidates who have experience in administrative support and customer service. The successful candidate will be responsible for processing refunds within a specified timeframe, responding to email queries, and handling inquiries from patients regarding the refund process.

The ideal candidate should possess strong communication and interpersonal skills, as well as proficiency in Microsoft Office and SAP. Experience in healthcare would be advantageous.

Key Responsibilities:
  • Process refunds within 3 working days from receipt date
  • Process refunds within 3 working days upon requested date
  • Process refunds within 2 working days from requested date
  • Respond to email queries within 48 hours
  • Handle inquiries from patients about the refund process/status
Requirements:
  • Diploma Level (Healthcare related, Accounting, Business, Marketing, Mass Comm, Hospitality)
  • Competent and fluent in spoken and written English
  • Computer Literacy - Microsoft office Knowledge / SAP (Advantage)
  • Preferably 2 years of working experience in administrative support and customer service
Benefits:
  • A competitive salary package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
How to Apply:

To apply for this exciting opportunity, please submit your resume and cover letter to us.



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