Prime Brokerage Client Service Specialist

5 days ago


Singapore Citi Full time
Client Service Operations Analyst

At Citi, we facilitate connections between millions of people across hundreds of cities and countries daily. Our unparalleled global network enables us to provide a broad range of financial services and products to our clients, empowering them to meet their biggest opportunities and overcome world challenges.

Citi's Markets business offers world-class solutions and an unmatched global presence, serving corporates, institutional investors, and governments from trading floors in almost 80 countries. Our underwriting, sales, and trading, as well as distribution capabilities, span asset classes and currencies, providing an unparalleled ability to meet client needs.

We are seeking a skilled professional to join our team as a Prime Brokerage Client Service Analyst (Internal Job Title: Securities & Derivatives Analyst 1 - C09) based in Singapore. As part of our team, you will have access to the resources needed to meet your unique needs, empowering you to make healthy decisions and manage your financial well-being to plan for your future.

Key Responsibilities
  • Act as the main point of contact for client/administrator operational queries.
  • Handle trades across equity and fixed income PB, including trade capture, trade kick-outs, broker mapping, and connectivity issue resolution with clients/administrators.
  • Manage client trade activity, liaising with settlements and clients to resolve any issues.
  • Manage client cash activity, authorizations, reporting, and query resolution.
  • Drive initiatives to reduce Manual Touch Points (MTPs) for local and global teams.
  • Contribute to maintaining a culture and environment where processes, risks, and controls are continually monitored, and potential risks are identified.
Requirements
  • Open to fresh graduates; 1-2 years of relevant experience is preferred.
  • Operational expertise: demonstrate significant understanding of key operational functions such as settlements, reconciliations, trade support, treasury, and corporate actions.
  • Strong, influential communication skills, being articulate and concise.
  • Strong risk management and control mindset.
  • Ability to provide evaluative judgment based on analysis of factual information in complicated, unique, and dynamic situations, drawing on diverse internal and external sources.
  • Self-reliant, good problem solver, results oriented.
  • Ability to establish and build trust with professionals throughout the business.


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