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Senior Transformation Manager
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BEN LINE AGENCIES (SINGAPORE) PTE LTD is seeking a seasoned Senior Group Transformation Manager to lead our large-scale Transformation Project. As a key member of our team, you will be responsible for developing and implementing change management strategies, engaging stakeholders, and supporting the successful adoption of changes across the organization.
Key Responsibilities:- Change Strategy & Planning (30%):
- Develop and implement comprehensive change management strategies and plans.
- Collaborate with project teams and leadership to tailor change management approaches.
- Conduct change readiness assessments and identify risks, devising mitigation strategies.
- Stakeholder Engagement (25%):
- Build and maintain relationships with stakeholders to secure buy-in and support.
- Facilitate communication between project teams, leadership, and employees.
- Address and manage resistance to change through effective communication and support.
- Change Execution (25%):
- Oversee the implementation of change management plans, including communication and training.
- Monitor the progress of change initiatives, making adjustments as necessary.
- Develop and deliver training programs and resources to aid employee adaptation to changes.
- Monitoring & Reporting (15%):
- Track and measure the success of change initiatives using predefined metrics and KPIs.
- Prepare and present regular reports on change management activities, progress, and outcomes.
- Conduct post-implementation reviews to evaluate the effectiveness of changes and identify areas for improvement.
- Continuous Improvement (5%):
- Stay updated with best practices and emerging trends in change management.
- Recommend and implement enhancements to change management processes for ongoing improvement.
- Bachelor's or Masters degree in Business Administration, Organizational Development, Engineering.
- Prosci-certified Change Practitioner or ADKAR certification.
- Project Management Professional (PMP) or equivalent certifications are a plus.
- Minimum 5 years as a Change Manager or Practitioner.
- Proven expertise in designing and implementing change management strategies.
- Proficiency in change management methodologies and tools (e.g., ADKAR, Prosci).
- Extensive experience in managing large transformation projects, including the implementation of systems across multiple regions.
- Demonstrated success in leading organization realignment efforts and complex change initiatives involving diverse teams and geographies.
- Ability to navigate and manage the intricacies of global change efforts, including cross-cultural considerations and time zone challenges.
- Ideally, background from services, logistics or agency business, with some knowledge of relevant industry trends and best practices (commercial, operating and technology).
- Change Management
- Excellent verbal and written communication skills, with the ability to convey complex information clearly.
- Strong presentation and interpersonal skills for engaging with various stakeholders.
- Proven ability to lead and motivate teams through significant change.
- Strong problem-solving skills and capability to manage resistance effectively
- Proficiency in analyzing change impacts, assessing readiness, and tracking outcomes.
- Ability to utilize metrics and KPIs to evaluate the success of change initiatives.