Senior CRM Technical Specialist

7 days ago

Singapore beBeeTechnical Full time $80,000 - $120,000
CRM Technical Specialist Opportunity

Job Summary:

A reputable organization seeks an experienced CRM technical specialist to leverage their expertise in configuring, customizing, and implementing Dynamics CRM solutions. The ideal candidate will have a strong understanding of business processes, be proficient in CRM customization, and possess excellent problem-solving skills.

  • Gather and analyze business requirements to design functional processes and ensure seamless delivery.
  • Configure, customize, and enhance MS Dynamics CRM modules to meet business needs.
  • Develop workflows, plugins, dashboards, and reports to support business operations.
  • Support data migration, integration, and system upgrades to maintain a stable CRM environment.
  • Work closely with business users to provide functional solutions and technical feasibility.
  • Troubleshoot, test, and resolve CRM issues to minimize downtime.
  • Document processes, provide training, and support end users to ensure a smooth transition.

Required Skills & Experience:

The successful candidate will possess:

  • Strong hands-on experience with MS Dynamics 365 CRM (Sales, Service, Marketing).
  • Proficiency in CRM customization, workflows, business rules, plugins, and Power Automate.
  • Good understanding of SQL Server, .NET, and integration with third-party applications.
  • Strong functional knowledge of CRM business processes.
  • Excellent problem-solving, communication, and documentation skills.

Benefits:

This is a fantastic opportunity for a skilled CRM professional to join a dynamic team and contribute to the success of our organization.

Other Requirements:

Experience with Power Apps and Power BI is desirable but not essential. Knowledge of Azure services for CRM integration would also be beneficial.

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