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Support Specialist for Domestic Workers

3 weeks ago

Singapore beBeeDomestic Full time $2,800
Job Opportunity

This is a job opportunity to work as a Domestic Employee Support Specialist. The role involves providing support and assistance to migrant domestic workers in their native language, either face-to-face or through other means.


Roles & Responsibilities:

The successful candidate will be part of the Centre for Domestic Employees (CDE) that champions fair treatment of domestic workers in Singapore and promotes cohesive social integration among the community.

  • To interview migrant domestic worker in their native language, with the assistance of interpreters if necessary, either face-to-face or by other means for understanding their employment and welfare conditions.
  • Render assistance or provide advisory on employment-related issues (both to MDWs and employers).
  • Escalate infringement of employment and welfare to relevant authorities.
  • Collate and record responses of interviewees onto a custom-designed interview platform, and collation of reports.
  • Perform general clerical duties such as answering phones, appointment scheduling, calling employers to missed interviews, letter printing and folding, entering data into spreadsheets, photocopying and collating.
  • Other duties as assigned by supervisor/centre manager.
Requirements:
  • Min. N lvl or equivalent.
  • Minimum 2 years of relevant experience as a receptionist, office administrator or customer service officer.
  • Proficient in MS Office applications is a must (i.e. MS Word, MS Excel, MS PowerPoint).
  • Ability to converse in TAGALOG/HINDI to liaise with native TAGALOG/HINDI-speaking clients.
  • Good communication skills.
  • Service-oriented attitude as the role is a frontline role.

Benefits include competitive salary and opportunities for professional growth.


Location: Woodlands, Tampines, Pasir Panjang (with possibility of travel to other locations)

Working Hours: Mon to Fri, 8:30am - 6pm