Senior Business Analyst, Salesforce Delivery Specialist
6 days ago
About the Role:
This Senior Business Analyst position plays a key role in enhancing our Salesforce platform and improving adoption. The candidate will need a strong techno-functional background in Salesforce, with proven hands-on experience in Service Cloud, Sales Cloud, and Community Cloud modules.
Key Responsibilities:
- Develop functional and technical requirements and IT solutions by understanding customer and product needs.
- Work closely with the Business Owner and Scrum Master to ensure the team delivers value to the business.
- Influence business unit leads to meet project objectives.
- Engage with business stakeholders, gather requirements, and map them to solutions that leverage Salesforce functionality.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 6 years of business analysis experience in the Salesforce platform.
- Strong knowledge of Salesforce Product features and ability to configure and run POC demos with the business.
What We Offer:
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best.
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