Sales and Client Relationship Manager
5 days ago
We are a leading design firm dedicated to delivering exceptional results for our clients. Our employee-centered culture prioritizes empowerment, quality, continuous improvement, and talent development.
Job OverviewEstimated Salary: SGD 70,000 - 100,000 per annum
Job DescriptionThis role involves overseeing the sales team, focusing on training, performance, and product knowledge. The Sales and Client Relationship Manager builds and maintains strong relationships with clients, develops sales strategies to meet targets, and conducts market analysis to stay competitive.
The successful candidate will be involved in:
- Providing guidance and training to enhance the skills and knowledge of sales staff;
- Cultivating and maintaining strong relationships with clients to understand their needs and ensure satisfaction;
- Designing and implementing effective sales strategies to achieve targets and expand the client base;
- Analyzing industry trends and competitor activities to inform sales tactics and positioning;
- Collaborating with design teams and contractors to ensure smooth project execution and client communication;
- Tracking sales metrics and providing regular reports to assess team performance and identify areas for improvement.
- Familiarity with customer relationship management tools to track leads, manage client interactions, and analyze sales data;
- Ability to analyze sales metrics and market trends to inform strategies and optimize performance;
- Competence in project management software and techniques to coordinate project timelines and resources effectively;
- Understanding of design principles, materials, and renovation processes to provide informed recommendations to clients;
- Strong verbal and written communication skills for effective client interaction and team collaboration;
- Proficiency in negotiation tactics to secure deals and maintain positive client relationships.
To succeed in this role, you will need:
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