Front Desk Service Manager

2 weeks ago

Singapore beBeeFrontDeskExecutive Full time $4,000 - $5,600
Job Summary

The role of Front Desk Executive is to create a welcoming atmosphere for visitors, clients, and employees by providing exceptional service and managing front office operations.

This position involves handling administrative support, ensuring smooth day-to-day communication within the office, and maintaining a clean and presentable front desk/reception area.

Key Responsibilities
  • Customer Service: Greet and assist all visitors in a courteous and professional manner.
  • Front Office Operations: Maintain a clean and organized front desk/reception area, ensure timely follow-ups on messages and emails, and coordinate internal meetings.
  • Communication: Inform employees about the arrival of guests or deliveries, answer incoming phone calls promptly, and direct them to the appropriate departments.
  • Administrative Support: Manage general email inquiries, redirect them as necessary, and take accurate messages.
  • Calendar Management: Schedule appointments, meetings, and manage calendars as required.
  • Mail and Delivery: Receive, sort, and distribute mail, deliveries, and couriers.
  • Inventory Management: Maintain office supplies inventory and coordinate with vendors for replenishment.
  • Event Planning: Assist with organizing events, training sessions, or staff meetings when needed.
Qualifications
  • Degree: Diploma or Bachelor's Degree preferred.
  • Experience: 1–3 years of experience in a front desk role.
  • Skills: Proficient in MS Office (Word, Excel, Outlook), comfortable using phone systems and office equipment, and familiar with hospitality, retail, or luxury industries.
  • Language: Language proficiency in English/Chinese; other regional/local languages are an asset.
  • Interpersonal Skills: Excellent verbal and written communication skills, strong interpersonal and customer service skills, organizational and multitasking ability, problem-solving attitude, and attention to detail.
Benefits
  • Opportunity to work in a dynamic environment.
  • Chance to develop your skills and experience.
  • Competitive salary and benefits package.
  • Professional growth and development opportunities.

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