Client Services Specialist
1 month ago
Key Responsibilities:
- Join a dedicated Support team working closely with Product developers to enhance Client Products utilized by customers globally.
- Collaborate with the Support Lead to address support tickets, investigate issues, and deliver prompt resolutions.
- Provide training on client products to ensure effective solutions for frequent technical challenges.
- Manage, prioritize, and resolve issues related to our products in contact center settings.
- Occasionally travel to customer locations worldwide for support initiatives on Client Products.
- Perform technical troubleshooting on products at customer sites via remote sessions or by coordinating with on-site engineers.
- Adapt to flexible working hours and engage in various time zones for support operations.
- Report directly to the Support Lead at the designated Delivery Center.
- Possess a degree in any discipline or hold a BE/BTech/MCA qualification.
- Demonstrate strong relationship-building capabilities with stakeholders, supporting organizations, and colleagues.
- Exhibit effective communication, management, negotiation, and organizational skills at executive levels.
- Show flexibility to work according to global time zones with exceptional verbal and written communication skills.
- Display an aptitude for achieving ambitious goals in a dynamic environment.
- Possess excellent time-management, organizational, and prioritization skills.
- Exhibit a strong sense of responsibility, accountability, and commitment to delivering quality work.
Software Support Specialist
-
Reinsurance Client Services Specialist
4 weeks ago
Singapur, Singapore Aon Full timeReinsurance Client Services SpecialistAon is a global leader in risk management and insurance brokerage. We are seeking a highly skilled Reinsurance Client Services Specialist to join our team.About the RoleThe Reinsurance Client Services Specialist will be responsible for providing exceptional client service to our reinsurance clients. This includes...
-
Client Services Specialist
2 months ago
Singapur, Singapore Tradeweb Full timeExciting Opportunity - Client Services Specialist in SingaporeA remarkable position has opened up at Tradeweb for a Client Services Specialist located in Singapore. This role focuses on delivering exceptional support to clients across the APAC region, addressing inquiries, and ensuring overall client satisfaction. The ideal candidate will be driven by...
-
Client Services Specialist
2 months ago
Singapur, Singapore Tradeweb Full timeExciting Opportunity - Client Services Specialist PositionWe are thrilled to announce a vacancy for a Client Services Specialist at Tradeweb, located in Singapore. This role is pivotal in delivering exceptional support to our clients across the APAC region, addressing inquiries, and ensuring a high level of client satisfaction. The successful candidate will...
-
Reinsurance Client Services Specialist
2 months ago
Singapur, Singapore Aon Full timeUnlock Your Potential as a Reinsurance Client Services SpecialistAon is a global leader in risk management and insurance, and we're seeking a talented Client Services Specialist to join our team. As a key member of our reinsurance team, you'll play a critical role in delivering exceptional client service and driving business growth.About the RoleProcess...
-
Client Services Specialist
2 months ago
Singapur, Singapore Tradeweb Full timeExciting Opportunity - Client Engagement Role in SingaporeAn exceptional opportunity has emerged at Tradeweb for a Client Services Specialist located in Singapore. This position entails delivering outstanding support to clients across the APAC region, addressing inquiries, and ensuring overall client satisfaction. The ideal candidate will be driven by...
-
Client Solutions Specialist
1 month ago
Singapur, Singapore Preqin Full timeAbout the RoleWe are seeking a highly skilled and motivated Client Solutions Specialist to join our global team. As a key member of our Client Services department, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to client queries in a timely and efficient manner,...
-
Client Support Specialist
4 weeks ago
Singapur, Singapore Intapp Full timeClient Support SpecialistIntapp is seeking a Client Support Specialist to join our Client Success & Support team. The ideal candidate will have experience in enterprise software and a passion for delivering exceptional client support.The Client Support Specialist will be responsible for investigating, triaging, and resolving tickets that flow into the...
-
Singapore Client Relations Specialist
4 weeks ago
Singapur, Singapore Tradeweb Full timeJob Title: Singapore Client Relations SpecialistTradeweb is seeking a highly motivated and results-driven Client Relations Specialist to join our team in Singapore. As a key member of our Client Service team, you will be responsible for delivering exceptional client service to our buy-side clients in the APAC region.Main Responsibilities:Support clients with...
-
Client Services Strategist
4 weeks ago
Singapur, Singapore IFS Full timeJob SummaryThe Client Services Partner is a key player in our services organization, driving growth and success for our customers and partners. As a trusted advisor, you will develop and execute a services strategy that aligns with our customers' business objectives and IFS' wider strategy.Key ResponsibilitiesEstablish a consultative relationship with sales...
-
Client Relations Specialist
1 month ago
Singapur, Singapore Hastings Deering Full timeCompany: Hastings DeeringRole Overview: As a Client Relations Specialist, you will play a vital role in ensuring customer satisfaction and loyalty.Deliver exceptional telephone assistance to clients.Coordinate appointment bookings and scheduling effectively.Utilize Salesforce to oversee service and repair operations.Facilitate daily transactions across...
-
Client Services Partner
2 months ago
Singapur, Singapore IFS Full timeJob DescriptionThe Client Services Partner is a key player in our services organization, collaborating closely with Sales Executives to drive customer success. This role requires a unique blend of domain expertise, industry experience, and leadership skills to develop a services strategy that meets customer needs and drives long-term success. The ideal...
-
Client Services Associate
2 months ago
Singapur, Singapore Interactive Brokers Full timeJob SummaryWe are seeking a highly skilled Client Services Associate to join our team at Interactive Brokers. As a key member of our Client Services group, you will be responsible for providing exceptional support to our clients from around the globe.Key ResponsibilitiesProvide responsive and high-touch service to clients via various channels, including...
-
Client Services Associate
4 weeks ago
Singapur, Singapore Interactive Brokers Full timeJob SummaryWe are seeking a highly skilled and experienced Client Services Associate to join our team at Interactive Brokers. As a key member of our Client Services group, you will be responsible for providing exceptional service to our clients from around the globe.Key ResponsibilitiesProvide responsive and high-touch service to clients via various...
-
Client Services Associate
2 months ago
Singapur, Singapore Interactive Brokers Full timeJob Title: Associate - Client ServicesAs a key member of our Client Services team at Interactive Brokers, you will play a vital role in delivering exceptional service to our clients worldwide. Your primary responsibility will be to provide timely and accurate support to clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to client...
-
Client Services Associate
4 weeks ago
Singapur, Singapore Interactive Brokers Full timeJob Title: Associate - Client ServicesAt Interactive Brokers, we are seeking a highly skilled and motivated Associate - Client Services to join our team. As a key member of our Client Services group, you will play a critical role in delivering exceptional customer service to our clients from around the globe.Responsibilities:Provide timely and effective...
-
LiveOps Strategist
1 month ago
Singapur, Singapore a Snaphunt Client Full timeAbout the RoleWe are seeking a highly skilled LiveOps Specialist to join our team at a Snaphunt Client, a Strongly Backed Virtual Streaming Startup. Our mission is to unlock humanity's potential through new technology and revolutionize the virtual streaming industry with the launch of our streaming platform.Key ResponsibilitiesDevelop and implement a...
-
Client Services Associate
2 months ago
Singapur, Singapore Interactive Brokers Full timeAbout the Role We are seeking a highly skilled and motivated Client Services Associate to join our team at Interactive Brokers. As a Client Services Associate, you will play a critical role in providing exceptional service to our clients from around the globe. Key Responsibilities Develop and maintain long-term client relationships through responsive,...
-
Reinsurance Client Support Specialist
4 weeks ago
Singapur, Singapore SG007 Guy Carpenter and Company Private Limited Full timeJob Title: Reinsurance Client Support SpecialistJob Summary:SG007 Guy Carpenter and Company Private Limited is seeking a highly skilled Reinsurance Client Support Specialist to join our team in Singapore. As a key member of our reinsurance broking team, you will be responsible for providing exceptional support to our clients and reinsurers, ensuring seamless...
-
Client Services Representative
6 months ago
Singapur, Singapore Interactive Brokers Full timeResponsibilities As part of our Client Services group, you will liaise with Interactive Brokers’ clients from around the globe, including but not limited to professional retail clients, advisors and broker-dealers. Our goal is to develop and maintain long-term client relationships through responsive, superior and high-touch service while we continue to...
-
Client Services Partner
6 months ago
Singapur, Singapore IFS Full timeJob Description The Client Services Partner is a leader in our services organization and a key partner to our Sales Executives. Through a mixture of domain expertise, industry experience and the ability to mobilize, motivate and inspire multi-disciplinary teams, the CSP creates a services strategy for our customers and ensures that we engage for the...