Logistics Customer Portfolio Manager

3 days ago


Singapore beBeeCompliance Full time $45,000 - $65,000
Job Opportunity

We are seeking a Customer Service Specialist to manage our logistics and customer portfolio.

Key Responsibilities
  • Respond to customer inquiries in a timely manner, resolving issues and complaints professionally.
  • Process orders and hand them over to the warehouse operations team for completion.
  • Communicate with customers regarding order status and any issues that arise.
  • Prepare and sort documents such as cycle count reports and invoices, interpreting data for system entry.
  • Coordinate with customers to submit billing along with required supporting documents, monitor and follow up any discrepancies.
  • Identify and implement solutions aimed at continuous improvements within the customer portfolio.
  • Ensure compliance with all contractual obligations on both sides.
Required Skills and Experience
  • At least 3 years of customer service/warehouse experience is preferred.
  • Experience in handling customer inquiries, issues, and complaints professionally.
  • Familiarity with warehouse management systems (WMS) and inventory control procedures.
  • Ability to coordinate and track orders, shipments, and deliveries accurately.
  • Proficiency in using computer systems and software relevant to warehouse operations and customer service.
  • Work location: Singapore.


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