Customer Service Officer

3 weeks ago


Singapore ANRADUS PTE. LTD. Full time
Job Summary

ANRADUS PTE. LTD. is seeking a skilled Customer Service Officer to join our team. As a key member of our sales support team, you will be responsible for handling daily rate enquiries from local customers and overseas agents, providing timely and accurate responses, and negotiating with carriers and co-loaders for best freight rates.

Key Responsibilities

Handle daily rate enquiries from local customers and overseas agents.
Timely response for all enquiries with multiple solutions and accuracy.
Negotiate with carriers and co-loaders for best freight rates to ensure profit margins and targets are met.
Handle RFQs.
Communicate and coordinate with operations team for efficient execution of shipments.
Understand and analyse market trends, assist with providing pricing strategies for clients.
Develop key account business through regular communication, efficient pricing and follow-ups.
Report generation.
Other ad-hoc duties may be assigned.

Requirements

Proficient in Microsoft Office.
Candidates without experience are welcome to apply. Training will be provided.

How to Apply

Submit your application by clicking the APPLY button, or email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Application Policy

We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

About Us

ANRADUS PTE. LTD. is a leading provider of logistics and customer service solutions. We are committed to delivering exceptional service and building long-term relationships with our clients.

What We Offer

Competitive salary package.
Opportunities for career growth and development.
Collaborative and dynamic work environment.

Apply Now

Don't miss out on this exciting opportunity to join our team. Apply now and take the first step towards a rewarding career in logistics and customer service.
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