Reinsurance Claims Specialist

3 days ago

Singapur, Singapore SG007 Guy Carpenter and Company Private Limited Full time

About the Role:

SG007 Guy Carpenter and Company Private Limited is seeking a highly skilled and motivated Reinsurance Claims Technician to join our team in Singapore. As a Reinsurance Claims Technician, you will play a critical role in managing claims for assigned geography/clients, ensuring timely and accurate processing of client claim notifications, and maintaining relationships with brokers, clients, and markets.

Key Responsibilities:

  • Manage claims for assigned geography/clients, log and process client claim notifications within strict time frames, and inform the markets of those losses.
  • Perform duties to support client bases, including transactional processing, follow-ups in securing reinsurance recoveries, collateral, and timely and accurate system entry of all assigned client activity.
  • Ensure assigned tasks are actioned accurately and in a timely manner, adhering to Service Level Agreements (SLAs).
  • Promote, build, and maintain relationships with brokers, clients, and markets.
  • Utilize system tools to manage all transactions, ad-hoc reporting, payment of funds, and management and transactional processes in an efficient and compliant manner.
  • Ensure thorough checking of all contract placements for the risk (co-insurers, retro covers, policy cover, T&Cs) and seeking more information from the client as necessary.
  • Review and respond to queries from markets on active losses.
  • Verify the cash calls against reports and supporting documents, get markets agreement, and process on system to generate and send out invoices to markets.
  • Actively follow up on payments based on monthly reports shared by finance.
  • Review claims statistics during renewals and outstanding claims statistics sent by markets.
  • Promote new process improvement ideas leveraging technology solutions.

Requirements:

  • Prior experience working in a technical role within the reinsurance industry as a claims technician.
  • Successful management of workload, with ability to manage expectations of clients and brokers.
  • Ability to engage, influence, and negotiate with clients, market contacts, and colleagues in a professional manner.
  • Strong communication skills, both written and verbal.
  • Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint).

About Us:

SG007 Guy Carpenter and Company Private Limited is a leading global risk and reinsurance specialist with more than 3,500 professionals in over 60 offices around the world. We deliver a powerful combination of broking expertise, trusted strategic advisory services, and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth.

Our Commitment:

We are committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion, and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

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