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Reinsurance Claims Professional

2 months ago

Singapur, Singapore SG007 Guy Carpenter and Company Private Limited Full time

About the Role:

SG007 Guy Carpenter and Company Private Limited is seeking a highly skilled Reinsurance Claims Specialist to join our team in Singapore. As a Reinsurance Claims Specialist, you will play a critical role in managing claims for assigned geography/clients, ensuring timely and accurate processing of client claim notifications, and maintaining relationships with brokers, clients, and markets.

Key Responsibilities:

  • Manage claims for assigned geography/clients, log and process client claim notifications within strict time frames, and inform the markets of those losses.
  • Perform duties to support client bases, including transactional processing, follow-ups in securing reinsurance recoveries, collateral, and timely and accurate system entry of all assigned client activity.
  • Ensure assigned tasks are actioned accurately and in a timely manner, adhering to Service Level Agreements (SLAs).
  • Promote, build, and maintain relationships with brokers, clients, and markets.
  • Utilize system tools to manage all transactions, ad-hoc reporting, payment of funds, and management and transactional processes in an efficient and compliant manner.
  • Ensure thorough checking of all contract placement for the risk (co-insurers, retro covers, policy cover, T&Cs) and seeking more information from the Client as necessary.
  • Review and respond to queries from markets on active losses.
  • Verify the cash calls against reports and supporting documents, get markets agreement, and process on system to generate and send out invoices to markets.
  • Actively follow up on payments based on monthly reports shared by finance.
  • Review claims statistics during renewals and outstanding claims statistics sent by markets.
  • Promote new process improvement ideas leveraging technology solutions.

Requirements:

  • Prior experience working in a technical role within the reinsurance industry as a claims technician.
  • Successful management of workload, with ability to manage expectations of clients and brokers.
  • Ability to engage, influence, and negotiate with clients, market contacts, and colleagues in a professional manner.
  • Strong communication skills, both written and verbal.
  • Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint).

What We Offer:

  • A dynamic and inclusive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.