Reception Operations Coordinator

6 days ago


Singapore beBeeOperations Full time $54,000 - $72,000
Job Description

The successful candidate will be responsible for overseeing the reception operations under the Front Office Manager, ensuring high-quality services are provided to all guests in accordance with industry standards.

  • Plan daily Reception operations for arrival and departure of guests, including room sales, VIP assignments, and registrations.
  • Provide prompt attention to guests, resolve issues efficiently, and maintain a record of complaints.
  • Liaise with departments to ensure accurate guest information and address specific requirements.
  • Control room availability, establish accountability for departure dates and times, and follow up on unresolved discrepancies.

Maintain reservation procedures, check arrivals folios, and follow up on credit standing and billing instructions.

Perform duties in line with Hotel Emergency Procedures, inspect guestrooms daily, and respond promptly to operational requests.

Additional responsibilities include ad-hoc tasks.

Required Skills and Qualifications

The ideal candidate will possess a pleasant, friendly, and confident demeanor with good interpersonal skills.

  • Good command of English language.
  • Minimum 3 years experience in a similar role.
  • Comprehensive knowledge of hotel management systems.


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