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Fast Food Service Team Leader
3 weeks ago
We are looking for a highly skilled and motivated individual to join our fast food service team as a team leader. The ideal candidate will be responsible for ensuring that our high standards of customer service and quality are met, while also providing leadership and guidance to the team members.
Responsibilities:
- Ensure that the service level is achieved and exceeded through friendly services and a clean and comfortable dining experience.
- Supervise the efficiency and accuracy of customer order delivery within established speed of service guidelines.
- Oversee the daily cash handling and security process.
- Collaborate with the marketing department on marketing plans and new product launches.
- Maintain inventory levels to ensure sufficient supplies for smooth operations.
- Comply with all government and regulatory requirements.
- Recruit, train, and develop team members to meet operational needs.
- Conduct performance assessments and make recommendations or terminate underperforming employees.
Qualifications:
- Diploma or degree in F&B/Hospitality or equivalent qualifications.
- Entry-level candidates welcome; training provided.
- Meticulous and analytical with a positive attitude and ability to handle pressure.
- Availability to work evenings, weekends, and public holidays.
- Proficiency in Microsoft Office.
- Prior experience in QSR restaurants preferred.
Successful candidates will undergo a 3-month intensive on-the-job training program before commencing their official position.
