Healthcare Call Centre Representative
2 days ago
We are seeking a skilled and compassionate Healthcare Call Centre Representative to join our team at RECRUIT INC PRIVATE LIMITED. This is a unique opportunity to make a positive impact on the lives of seniors in need.
About the Role:
- You will be working in a contact centre environment, providing support to clients who require assistance with their health and social circumstances.
- As a key member of our team, you will be responsible for conducting telephone engagements, assessing client needs, and providing information and guidance as required.
- Your excellent communication skills and ability to work independently will enable you to handle administrative tasks and ensure client needs are met.
Requirements:
- Minimum GCE 'N' Level qualifications or equivalent.
- Prior experience in contact centres or eldercare environments is an advantage.
- Strong telephone etiquette and customer service skills are essential for this role.
- Basic level of English language skills (verbal/written) and proficiency in Mandarin/Chinese language are required.
- Good computer skills and ability to handle in-house call management system are necessary.
- Able to work 12-hour shifts, including evenings and weekends.
What We Offer:
- A competitive estimated salary range of SGD 25,000 - SGD 35,000 per annum, depending on experience.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive team environment that encourages growth and collaboration.
How to Apply:
Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.
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