Part-Time Workforce Manager for Hospitality Sector
2 days ago
Are you a hospitality expert looking for a challenging role? ZHONG YUE (PTE. LTD.) is seeking an experienced Operations Manager to lead our part-time workforce management team.
About the RoleThis is a dynamic position that requires strong leadership skills, excellent communication abilities, and a commitment to service excellence. As an Operations Manager, you will oversee the deployment of part-time staff to partner hotels, ensuring seamless operations during major deployments and maintaining strong client relationships.
The ideal candidate will have a background in hospitality, preferably with experience in roles involving operations or workforce management. You should possess strong leadership and communication skills to effectively manage part-time staff and build client relationships.
Key Responsibilities- Manage the Part-Time Workforce: Coordinate and deploy part-time staff to partner hotels, ensuring they are well-briefed, trained, and positioned appropriately for their roles.
- On-Site Operations: Serve as the main point of contact for partner hotels during deployments, conducting on-site visits to oversee operations and address real-time issues.
- Client Engagement and Relationship Management: Build and maintain strong relationships with partner hotels, ensuring their satisfaction with Giggle's part-time staffing solutions.
- Deployment Oversight: Oversee large-scale setups and events, working closely with hotel management teams to ensure the right staff are deployed based on client requirements and event needs.
You will be expected to work a flexible schedule, with a focus on weekends, and have a strong commitment to service excellence.
Requirements- Mandatory: A degree or diploma in hospitality management or a related field.
- Proven experience in hospitality, preferably in roles involving operations or workforce management.
- Strong leadership and communication skills to effectively manage part-time staff and build client relationships.
- Ability to work a flexible schedule, with a focus on weekends.
- A competitive salary of $60,000 - $80,000 per annum, depending on experience.
- A dynamic and forward-thinking company that values innovation and customer satisfaction.
- The opportunity to work with prestigious hotel brands and deliver exceptional service.
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