Part-Time Workforce Manager for Hospitality Sector

2 days ago


Singapore ZHONG YUE (PTE. LTD.) Full time

Are you a hospitality expert looking for a challenging role? ZHONG YUE (PTE. LTD.) is seeking an experienced Operations Manager to lead our part-time workforce management team.

About the Role

This is a dynamic position that requires strong leadership skills, excellent communication abilities, and a commitment to service excellence. As an Operations Manager, you will oversee the deployment of part-time staff to partner hotels, ensuring seamless operations during major deployments and maintaining strong client relationships.

The ideal candidate will have a background in hospitality, preferably with experience in roles involving operations or workforce management. You should possess strong leadership and communication skills to effectively manage part-time staff and build client relationships.

Key Responsibilities
  • Manage the Part-Time Workforce: Coordinate and deploy part-time staff to partner hotels, ensuring they are well-briefed, trained, and positioned appropriately for their roles.
  • On-Site Operations: Serve as the main point of contact for partner hotels during deployments, conducting on-site visits to oversee operations and address real-time issues.
  • Client Engagement and Relationship Management: Build and maintain strong relationships with partner hotels, ensuring their satisfaction with Giggle's part-time staffing solutions.
  • Deployment Oversight: Oversee large-scale setups and events, working closely with hotel management teams to ensure the right staff are deployed based on client requirements and event needs.

You will be expected to work a flexible schedule, with a focus on weekends, and have a strong commitment to service excellence.

Requirements
  • Mandatory: A degree or diploma in hospitality management or a related field.
  • Proven experience in hospitality, preferably in roles involving operations or workforce management.
  • Strong leadership and communication skills to effectively manage part-time staff and build client relationships.
  • Ability to work a flexible schedule, with a focus on weekends.
What We Offer
  • A competitive salary of $60,000 - $80,000 per annum, depending on experience.
  • A dynamic and forward-thinking company that values innovation and customer satisfaction.
  • The opportunity to work with prestigious hotel brands and deliver exceptional service.

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