Senior Officer, Chargeback Operations Specialist

5 days ago


Singapore United Overseas Bank Full time

United Overseas Bank is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries.

About the Role

This Senior Officer position plays a critical role in our Card Operations Processing Centre, responsible for handling chargebacks efficiently.

Key Responsibilities

  • Manage chargeback disputes to ensure timely resolution
  • Collaborate with internal teams to resolve issues
  • Develop strategies to reduce chargeback rates

Requirements

  • Bachelor's degree in Business or related field
  • 3+ years of experience in chargeback or dispute management
  • Excellent analytical and communication skills

About UOB

We value Honorable, Enterprising, United and Committed values in all aspects of our operations.

Salary

The estimated salary for this role is SGD 80,000 - SGD 120,000 per annum, based on industry standards and location.



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