Senior officer, chargeback, cards operations processing center
2 months ago
Senior Officer, Chargeback, Cards Operations Processing Center Posting Date: 29 Oct 2024 Location: East Area Main (City Area), SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe, and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United, and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues, or our customers. About the Department Group Technology and Operations (GTO) provides software and system development, information technology support services, and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation, and straight-through processing. Job Responsibilities Analyzing various chargeback scenarios Processing chargeback requests Providing operations support on administrative tasks and projects, e.g., data entry and documentation handling Completing all requests with accuracy and within the agreed Service Level Agreement Managing and resolving customers’ and business units’ feedback/complaints and queries promptly Identifying opportunities to improve productivity, risk controls, efficiency, and service quality in the team Supporting digitization efforts driven by the management and ad-hoc/admin tasks assigned Job Requirements A recognized degree holder with 1-2 years of working experience Open to entry level; training is provided Able to multi-task and cope with change and diversity in a fast-paced environment Possess strong analytical and problem-solving skills, able to think objectively and 'think outside the box' when analyzing issues Meticulous with an eye for details and a quality mindset Strong cross-functional collaboration and communication skills, driving outcomes through influence and negotiations Proficient in the use of Microsoft Office, specifically Microsoft Excel, Word, and Power Point Team player, self-motivated, and resourceful Open to contract role Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements, and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. #J-18808-Ljbffr
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Singapore United Overseas Bank Full timeAbout the RoleWe are seeking an experienced Senior Chargeback Operations Manager to join our Card Processing Center team in Singapore. This is a challenging and rewarding role that requires strong leadership skills and expertise in chargeback procedures.
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Singapore United Overseas Bank Ltd. Full timeSenior Officer, Chargeback, Card Operations Processing Center Location: Singapore (City Area), SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate...
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Singapore United Overseas Bank Ltd. Full timeManager, Chargeback, Card Operations Processing Center Location: Singapore (City Area), SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through...
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Singapore United Overseas Bank Ltd. Full timeSenior Officer, Chargeback, Card Operations Processing Center Posting Date: 25 Oct 2024 Location: Singapore (City Area), SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and...
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Singapore United Overseas Bank Full timeManager, Chargeback, Card Operations Processing Center Posting Date: 18 Dec 2024 Location: Singapore (City Area), SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...
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Singapore United Overseas Bank Full timeManager, Chargeback, Card Operations Processing Center Posting Date: 16 Jan 2025 Location: Singapore (City Area), SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...
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Singapore United Overseas Bank Ltd. Full timeSenior Officer, Chargeback, Card Operations Processing Center Location: Tampines, Singapore, SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate...
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Singapore United Overseas Bank Ltd. Full timeSelect how often (in days) to receive an alert: Manager, Chargeback, Card Operations Processing Center Location: Singapore (City Area), SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...
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Singapore United Overseas Bank Ltd. Full timeSenior Officer, Chargeback, Cards Operations Processing Center Posting Date: 29 Oct 2024Location: East Area Main (City Area), SG, 048624Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe,...
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Singapore United Overseas Bank Ltd. Full timeSenior Officer, Chargeback, Cards Operations Processing Center Location: Alexandra (City Area), SG, 048624Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...
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Singapore United Overseas Bank Ltd. Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Officer, Chargeback, Card Operations Processing Center Posting Date: 8 Jan 2025Location: East Area Main (City Area), SG, 048624Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more...
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Senior Chargeback Team Lead
3 weeks ago
Singapore United Overseas Bank Full timeAbout United Overseas BankUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. Our history spans more than 80 years, guided by our core values: Honorable, Enterprising, United, and Committed.Group Technology and OperationsOur Group Technology and Operations (GTO)...
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Singapore United Overseas Bank Ltd. Full timeLocation: Tampines, Singapore, SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in...
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United Overseas Bank Limited
3 days ago
Singapore United Overseas Bank Limited (UOB) Full timeUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. Our history spans more than 80 years, guided by our values – Honorable, Enterprising, United and Committed. Group Technology and Operations (GTO) provides...
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Processing Officer
2 days ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesKey Responsibilities: Manage customer and merchant charge disputes following Card Association rules (Visa, Mastercard, AMEX, UnionPay, and JCB). Perform pre-checks on chargeback requests, ensuring transactions meet required criteria (transaction type, reason, timeframe, and documentation). Follow up with customers/merchants for...
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Processing Officer
2 days ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesKey Responsibilities: Manage customer and merchant charge disputes following Card Association rules (Visa, Mastercard, AMEX, UnionPay, and JCB). Perform pre-checks on chargeback requests, ensuring transactions meet required criteria (transaction type, reason, timeframe, and documentation). Follow up with customers/merchants for...
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Processing Officer
2 days ago
Singapore U3 INFOTECH PTE. LTD. Full timeRoles & Responsibilities1. Performing necessary pre-checks before processing a chargeback request2. Reviewing whether transaction (transaction type, chargeback reason, timeframe and documents received) met the chargeback requirements set by Card Associations 3. Following up with customer/merchant for any clarification or missing documents4. Performing the...
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Processing Officer
2 days ago
Singapore U3 INFOTECH PTE. LTD. Full timeRoles & Responsibilities1. Performing necessary pre-checks before processing a chargeback request2. Reviewing whether transaction (transaction type, chargeback reason, timeframe and documents received) met the chargeback requirements set by Card Associations 3. Following up with customer/merchant for any clarification or missing documents4. Performing the...
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Singapore United Overseas Bank Ltd. Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Officer, Merchant Operations, Card Operations Processing Center Location: Singapore (City Area), SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and...
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Singapore Digital Treasures Center Pte. Ltd. Full timedtcpay, a digital payments company based in Singapore, is seeking an energetic, self-motivated, and passionate individual to join our Compliance team. As the Risk Management Specialist, you will be responsible for the planning, implementation, and management of all risk-related activities, including setting up risk management policies, frameworks, and...
