Senior officer, chargeback, card operations processing center
6 days ago
Senior Officer, Chargeback, Card Operations Processing CenterPosting Date: 25 Oct 2024
Location: Singapore (City Area), SG, 048624
Company: United Overseas Bank Ltd
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the DepartmentGroup Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Job ResponsibilitiesAnalyzing of various chargeback scenarios
Processing of chargeback request
Provide operations support on administrative task and projects eg data entry and documentation handling
Complete all requests with accuracy and within the agreed Service Level Agreement
Manage and resolve customers’ and business units’ feedback/complaints and queries promptly
Identify opportunities to improve productivity, risk controls, efficiency and service quality in the team
Support in digitization effort driven by the management and ad-hoc/admin tasks assigned
Job RequirementsA recognized degree holder with 1-2 years of working experience
Open to entry level, training is provided
Able to multi-task and cope with change and diversity in a fast-paced environment
Possess strong analytical and problem solving skills, able to think objectively and 'think outside the box' when analyzing issues
Meticulous with an eye for details and quality mindset
Be a part of UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.#J-18808-Ljbffr
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Singapore United Overseas Bank Ltd. Full timePress Tab to Move to Skip to Content Link Senior Officer, Chargeback, Card Operations Processing Center Location: East Area Main (City Area), SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
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Singapore United Overseas Bank Ltd. Full timeSenior Officer, Chargeback, Card Operations Processing Center Posting Date: 25 Oct 2024 Location: Singapore (City Area), SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and...
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Singapore United Overseas Bank Ltd. Full timePress Tab to Move to Skip to Content Link Senior Officer, Chargeback, Card Operations Processing CenterLocation: East Area Main (City Area), SG, 048624Company: United Overseas Bank Ltd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
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Singapore United Overseas Bank Ltd. Full timeSenior Officer, Chargeback, Cards Operations Processing CenterLocation: Alexandra (City Area), SG, 048624Company: United Overseas Bank Ltd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...
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Singapore United Overseas Bank Ltd. Full timeSenior Officer, Chargeback, Card Operations Processing CenterLocation: Tampines, Singapore, SG Company: United Overseas Bank Ltd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate...
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Singapore United Overseas Bank Ltd. Full timeSenior Officer, Chargeback, Cards Operations Processing CenterLocation: Alexandra (City Area), SG, 048624Company: United Overseas Bank Ltd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...
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Senior Card Chargeback Manager
1 week ago
Singapore United Overseas Bank Full timeJob SummaryAs a Senior Card Chargeback Manager at United Overseas Bank, you will play a key role in overseeing the end-to-end chargeback process, ensuring timely and accurate resolution of disputed transactions in compliance with schemes regulations and industry standards. This position requires strong leadership and management skills, as well as the ability...
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Singapore United Overseas Bank Ltd. Full timeAssistant Vice President, Chargeback, Card Operations Processing CenterLocation: Singapore (City Area), SG Company: United Overseas Bank Ltd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...
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Singapore United Overseas Bank Full timeAssistant Vice President, Chargeback, Card Operations Processing Center Posting Date: 11 Nov 2024 Location: Singapore (City Area), SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and...
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Singapore United Overseas Bank Ltd. Full timeAssistant Vice President, Chargeback, Card Operations Processing CenterLocation: Singapore (City Area), SG Company: United Overseas Bank Ltd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...
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Singapore United Overseas Bank Ltd. Full timeLocation: Tampines, Singapore, SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in...