Digital Economy Products Lead
5 days ago
Company Overview
The Public Service Division is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems, we develop the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
We offer a purposeful career to make lives better, empowering our people to master their craft through robust learning and development opportunities all year round.
Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good.
Job Description
As a UX Manager, you will shape user experience strategy, drive best practices, and ensure the delivery of high-quality user-centered designs.
You will lead a team of talented UX designers and researchers across multiple products within a programme, fostering a collaborative and creative environment.
Your leadership will be instrumental in aligning UX efforts with government objectives and enhancing the overall user experience of our products.
Key Responsibilities
- Product Strategy: Develop and implement UX strategy, defining and communicating the UX vision and strategy, ensuring alignment with policy goals and user needs.
- Stakeholder Management: Collaborate with product managers, engineers, and other stakeholders to ensure a unified approach to product development.
- Roadmap Planning: Contribute to product roadmap planning, prioritizing UX initiatives that drive user satisfaction and business success.
- User Research and Insights: Oversee user research activities to gather insights, ensuring a deep understanding of our users and informing programme strategy and design decisions.
- Process Management: Establish best practices for UX processes, developing and refining UX processes to ensure efficiency and consistency in design deliverables.
- Data-Driven Decision Making: Utilize analytics and user feedback to make informed decisions and continuously improve the user experience.
- Metrics and Measurements: Establish and track UX metrics to measure the effectiveness and impact of design solutions.
- Foster Innovation: Promote a culture of innovation, encouraging the team to explore new ideas and methodologies.
- People Management: Lead, mentor, and inspire a team of UX designers and researchers, fostering their growth and development.
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