Rental Customer Experience Specialist

6 days ago


Singapore beBeeCustomerService Full time $3,000 - $4,500
Customer Service Representative

We are seeking a customer-focused individual to join our team as a Rental Operations Agent. This role involves interacting with customers on the counter, marketing products and services, completing rental bookings, inspecting vehicles for damages, and assisting with vehicle cleaning.

Job Responsibilities:

  • Provide exceptional customer service and promote the company brand
  • Complete rental transactions, contracts, and bookings efficiently
  • Clean vehicles according to company standards
  • Inspect vehicles for any damages that occurred during previous rentals

Requirements:

  • Full and valid driver's license
  • Availability to work days, weekends, and flexible hours
  • Previous experience in retail, hospitality, customer service, sales, or similar roles
  • Ability to work in a fast-paced environment while delivering excellent customer service
  • Ability to follow procedures and adhere to company guidelines and standards
  • Comfortable learning and using various computer systems to accurately input rental information

Benefits:

  • Competitive monthly base salary and performance incentives
  • Wellbeing programme and employee assistance programme
  • Access to discounts and offers with hundreds of retailers and big brands
  • Employee discounts on car rental across Avis Budget Group

About Us:

We are a leading global mobility company with a commitment to innovation and excellence. Our brands represent a mobility ecosystem of over 11,000 locations in approximately 180 countries.



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