Senior Executive, Business Operations Specialist
4 weeks ago
About the Role
KPMG - Singapore is seeking a highly skilled Senior Executive, Business Operations to join our team. As a key member of our operations team, you will be responsible for providing exceptional support to our business users, ensuring seamless day-to-day operations, and driving process improvements.
Key Responsibilities
- Assist business users with CRM system-related requests, including record creation, updates, and data discrepancies resolution.
- Review and update newly created records in CRM to ensure data accuracy and completeness.
- Support business users with the firm's risk process, including client and engagement acceptance, Sentinel requests, and KYC/Customer due diligence.
- Carry out research to assist business users with project code creation, update, maintenance, and closure through the firm's ERP.
- Liaise with business users proactively to obtain additional information required to complete updates in KYC process, CRM, Risk systems, and ERP.
- Perform ad-hoc administrative duties as needed.
Requirements
- Computer literate with proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
- Familiarity with CRM systems.
- Excellent organizational and communication skills.
- Fluent English language skills (speaking and writing).
- Ability to work efficiently in a fast-paced environment.
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