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Senior Guest Service Executive

2 months ago

Singapore ORCHARD RENDEZVOUS HOTEL, SINGAPORE Full time
Job Title: Senior Guest Service Executive

Join Orchard Rendezvous Hotel, Singapore as a Senior Guest Service Executive and take on a challenging role that requires excellent communication and problem-solving skills.

Key Responsibilities:

  • Provide exceptional guest service and ensure a smooth check-in and check-out experience.
  • Handle guest inquiries and feedback in a professional and courteous manner.
  • Work closely with the front desk team to ensure efficient room assignments and guest satisfaction.
  • Upsell hotel services and amenities to guests.
  • Manage guest complaints and resolve issues promptly.
  • Collaborate with other departments to ensure seamless guest experience.

Requirements:

  • Diploma in any field.
  • Relevant work experience in the hospitality industry.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Positive attitude and outgoing personality.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].