
Supermarket Operations Manager Position
2 weeks ago
We are seeking a highly skilled Store Leader to drive sales, profitability, and customer satisfaction across our supermarket outlets.
- This role is perfect for individuals with a proven track record of managing store operations, leading high-performing teams, and delivering exceptional customer experiences.
Job Responsibilities:
- Manage daily store operations to achieve customer satisfaction, sales, and profit targets.
- Lead, motivate, and coach a team of around 10 staff to deliver high performance and excellent customer service.
- E nsure compliance with operational standards, company policies, and regulatory requirements.
- Oversee merchandising, inventory management, and stock availability to optimize sales and customer engagement.
- Implement corporate and merchandising strategies effectively at store level.
- Monitor market trends to support initiatives that enhance competitiveness and drive business growth.
- Conduct regular walk-throughs, staff briefings, and performance updates to ensure smooth operations and continuous improvement.
- Provide training, guidance, and support to staff to build a capable and customer-focused team.
Requirements:
- Diploma or equivalent qualification in retail management or a related field.
- Minimum 5 years of supervisory or team leader experience in supermarket/grocery retail.
- Candidates with F&B or large-scale retail supervisory experience may also be considered.
- At least 5 years of managerial experience in the retail industry is preferred.
- Comfortable working on a 6-day work week and rostered shifts.
- Physically able to handle store duties, including occasional lifting of products.
- Strong leadership, communication, and problem-solving skills.
About This Role:
We are looking for a dedicated and results-driven Store Leader who can drive business growth, improve customer satisfaction, and lead a high-performing team. If you have experience in supervisory or team leader roles in supermarket or grocery retail, we encourage you to apply.
This is an excellent opportunity for someone who is passionate about retail management and wants to make a real impact in a dynamic and fast-paced environment.
We offer a competitive salary package, opportunities for career development, and a positive work culture that values teamwork and customer satisfaction.
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