
Chief Workforce Strategist
2 days ago
Drive innovation and efficiency in workforce management to meet organisational objectives.
Key Responsibilities:- Strategic Workforce Planning: Develop long-term workforce strategies, collaborating with senior leaders to model staffing needs based on demand forecasts, seasonal trends, and growth projections.
- Forecasting & Capacity Planning: Lead the design and implementation of accurate workload forecasts while managing capacity planning across multiple departments and sites.
- Scheduling & Resource Management: Oversee the creation of efficient and fair schedules, ensuring optimal resource allocation to meet service level targets and drive cost efficiency.
- Real-Time Management: Spearhead real-time decision-making processes, implementing tools and processes that enhance agility and responsiveness.
- People Leadership: Manage and mentor a talented team of analysts, planners, and coordinators, fostering a culture of continuous improvement and professional development.
- Technology & Process Optimisation: Evaluate and optimise workforce management tools like UKG & Team Planner, driving automation and innovation within WFO processes.
- Reporting & Insights: Deliver actionable insights through performance reports and dashboards, presenting findings to executive stakeholders to inform strategic business decisions.
- Stakeholder Engagement: Partner with operations, HR, IT, and finance to align workforce strategies, acting as the subject matter expert in workforce optimisation.
- Proven experience in coaching, influencing, and building strong relationships with senior business leaders.
- Background in hotel operations with an understanding of working across multiple time zones and diverse cultural environments.
- Exceptional communication and influencing skills at all levels of the organisation.
- Strong grasp of change management processes, principles, tools, and methodologies.
- Ability to analyse HR and financial data, diagnose trends, and link insights to business performance outcomes.
- Ideal experience in working with workforce optimisation systems like UKG.
- Prepared to spend over 50% time on travel to EAPAC Hotels.
We Offer:
- A dynamic work environment that encourages innovation and collaboration.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- The chance to work with a talented team of professionals.
This role requires a leader who can drive strategic workforce optimisation initiatives, collaborate with senior leaders, and make informed decisions to drive business outcomes. The ideal candidate will have a proven track record in coaching, influencing, and building strong relationships with senior business leaders.
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