Hotel Guest Service Professional

1 week ago


Singapore beBeeCustomer Full time $3,000 - $6,000
Hotel Guest Service Professional

Satisfy hotel guests' needs by attending to their enquiries and delivering exceptional customer service.

Key Responsibilities:
  • Perform check-ins and check-outs, ensuring seamless guest experiences.
  • Verify accurate reservations entry for smooth operations.
  • Address guest enquiries and complaints in a timely manner.
  • Provide outstanding customer service, driving guest satisfaction.
  • Follow up on email enquiries to maintain high levels of communication.
  • Collaborate with internal teams, including Housekeeping and Maintenance, to achieve optimal results.
Requirements:
  • A higher secondary or equivalent qualification in Hospitality, Tourism, or Hotel Management is required.
  • At least 1 year of work experience is necessary for this role.
  • Entry-level professionals specializing in Hotel Management or Tourism Services are encouraged to apply.


  • Singapore THE SULTAN HOTEL PTE. LTD. Full time

    Before submitting your resume, kindly take note to include the following information or it will not be considered: - Current and expected salary (please separate base salary from any allowances/ bonuses/ etc.) - Relevant experience and references (if available) **The Sultan Hotel** **Front Office Guest Service Officer (Full Time)** - 5-day work week,...


  • Singapore BEVERLY HOTEL PTE. LTD. Full time

    **Job Highlights**: - Positive Working Environment - Fixed Allowances - AWS + Quarterly Performance Incentive Bonus - Career Growth **Guest Service Officer Job Description**: A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating...


  • Singapore NOSTALGIA HOTEL PTE. LTD. Full time

    Always greet guests in a friendly and professional manner according to Hotel standards - Engage each guest as a unique individual and listen attentively to their requests - Perform accurate check-in s and check-outs of guests daily - Answer the telephone in a timely and professional manner - Make reservations over the phone and in person - Run daily reports...


  • Singapore Conservatorium Hotel Full time

    Guest Services Assistant (Driver) - JR-02095 - Concierge - Full time - Permanent - Mandarin Oriental, Singapore **GUEST SERVICES ASSISTANT (HOTEL DRIVER)** Mandarin Oriental, Singapore is looking for a Guest Services Assistant (Hotel Driver) to join our Concierge team. Are you a master of craft? Do you thrive in a team that succeeds together,...


  • Singapore BEVERLY HOTEL PTE. LTD. Full time

    Roles & Responsibilities Company Oveview Beverly Hotels Elements: Your Perfect Stay Awaits Discover the essence of comfort and hospitality at Beverly Hotels Elements, where your journey begins at 48 Home Road. With 50 well-appointed rooms, we are dedicated to delivering the ultimate accommodation experience for our valued guests. A Commitment to...

  • Guest Service Officer

    3 weeks ago


    Singapore BEVERLY HOTEL PTE. LTD. Full time

    Roles & ResponsibilitiesCompany Oveviewhttps://www.beverlyhotels-elements.comBeverly Hotels Elements: Your Perfect Stay AwaitsDiscover the essence of comfort and hospitality at Beverly Hotels Elements, where your journey begins at 48 Home Road. With 50 well-appointed rooms, we are dedicated to delivering the ultimate accommodation experience for our valued...


  • Singapore THE SULTAN HOTEL PTE. LTD. Full time

    **The Sultan Heritage Hotel** **Front Office Guest Service Officer (Part-Time)** - Minimum 3 x 8-hour shifts per week (mix of weekend and weekdays) - Rotating shifts: 07:00 - 15:00, 15:00 - 23:00, 23:00 - 07:00 - S$8.50 per hour - After successful completion of 3-months probation, additional S$60.00 meal allowance per month - Suitable for part-time students...


  • Singapore THE CLAN HOTEL Full time

    **Who are we?** CLAN — A term that instantly evokes a sense of kinship and community. A way of life embraced and translated into society by every culture the world over. And while a ‘clan’ may be a centuries-old concept, what it represents is as valued today as it has been through time — an extraordinary sense of belonging; an exclusive club with...


  • Singapore TPC HOTEL PTE. LTD. Full time

    **Job Responsibility**: - Meets and greets all guests on arrival. - Welcome guests upon arrival and check-in according to established standard operating procedures. - Provide information pertaining to the guest’s stay. - Provide courteous and efficient service and if possible, try to comply with each and every guest request. - Be familiar with all room...


  • Singapore Conservatorium Hotel Full time $60,000 - $80,000 per year

    Guest Services Manager (Duty Manager)JR-02830RoomsFull timePermanentMandarin Oriental, SingaporeGUEST SERVICES MANAGER (DUTY MANAGER)Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting...