Executive Liaison for Key Accounts

5 days ago

Singapore beBeeCustomerSuccess Full time $40,000 - $50,000
Job Title:
Customer Success Manager

Overview
The Customer Success Manager plays a vital role in maintaining strong relationships with key customers, ensuring brand loyalty and competitiveness.

Key Responsibilities
  • Support the Head of Sales & Marketing in handling operational and administrative tasks.
  • Act as the primary communication liaison between key customers and internal teams.
  • Cultivate and maintain strong relationships with key customers.
  • Process price changes, listing forms, and promotional submissions accurately and on time.
  • Coordinate internally with supply chain and warehouse teams to ensure product availability.
  • Track promotional implementation and send proof of execution where required.
  • Monitor stock levels and communicate out-of-stock issues to relevant parties.
  • Maintain accurate and up-to-date records of key account activities, contracts, and pricing agreements.
  • Prepare sales reports and monthly performance trackers as required.
  • Conduct market and store visits to gather insights and support sales strategies.


Requirements

Requirements

  • Diploma preferably in Business/Marketing or relevant field.
  • 2 years of experience in FMCG sales support or account coordination (preferably in Modern Trade).
  • Strong coordination, communication, and problem-solving skills.
  • Proficient in Microsoft Excel, Word, and PowerPoint.
  • Organized, detail-oriented, and able to manage multiple tasks under tight deadlines.

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