
IT End User Support Specialist
3 days ago
Job Overview
We are seeking a skilled IT End User Support Specialist to join our team. This role is responsible for maintaining and supporting the organization's infrastructure and end-user systems across facilities.
The ideal candidate will have experience in IT infrastructure, end-user support, or system operations roles. They will be responsible for driving resolution of infrastructure and operations incidents, overseeing and supporting end-user hardware/software deployment, and monitoring system and equipment performance.
Required Skills and Qualifications
- At least a Diploma in Information Technology, Engineering, or related field
- Minimum 5 years of experience in IT infrastructure, end-user support, or system operations roles
- Good understanding of enterprise IT infrastructure components including networks, servers, and endpoint devices
- Experience with system performance monitoring tools, asset management, and incident tracking systems
Benefits
This role offers a competitive salary and opportunities for professional growth and development.
Others
The successful candidate will be able to work flexible hours, including nights, weekends, and public holidays (on-call).
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