
Customer Experience Specialist
2 weeks ago
Job Overview
We are seeking a detail-oriented and customer-focused professional to oversee the daily operations of our retail outlet(s) in Singapore. As a key member of our team, you will be responsible for maintaining the look-and-feel of the shop through visual merchandising and daily housekeeping.
Main Responsibilities:
- Manage the day-to-day activities of the retail outlet(s) to ensure high-quality service and excellent customer experience.
- Maintain the appearance of the store, including visual merchandising and daily housekeeping.
- Ensure accurate inventory management and track stock levels to prevent discrepancies.
- Provide exceptional customer service by responding promptly to customer queries and feedback.
- Participate in regular product trainings and workshops to enhance knowledge and skills.
Requirements:
- Fluent English communication skills and ability to work with diverse customers.
- Able to work flexible hours, including weekends and public holidays.
- Strong teamwork and problem-solving skills.
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