Electronics Network Sales Support Professional

1 day ago


Singapore PRIMESTAFF MANAGEMENT SERVICES PTE LTD Full time
Job Overview

At PRIMESTAFF MANAGEMENT SERVICES PTE LTD, we are seeking a skilled Electronics Network Sales Support Professional to join our team. In this role, you will be responsible for delivering technical support to marine clients, managing sales orders, and overseeing shipping logistics.

About the Role
We are looking for a talented professional with expertise in electronics and electrical engineering, particularly with Marine Satellite Communications equipment. As an office-based Sales Support Engineer, you will handle 15-30 support tickets per month, primarily related to IT networking and associated issues. Your key responsibilities will include:
  • Reporting directly to the Chief Operations Officer and providing regular updates on service delivery, operations, and technical challenges.
  • Troubleshooting and resolving technical problems with Marine Satellite Communications systems, components, and IT networks.
  • Managing and coordinating operational and logistical tasks related to satellite communication services, including overseeing service delivery to clients.
  • Assisting with sales order processing and ensuring accurate and timely fulfilment of customer orders.
  • Collaborating with freight forwarding companies to arrange ocean freight services and manage product shipments.
  • Maintaining accurate records of support tickets, sales orders, and shipping documentation.

Requirements
To be successful in this role, you will need the following skills and qualifications:
  • A diploma or degree in Information Technology, Electronics, Electrical Engineering, or a related field is preferred.
  • Experience with IT networking, including familiarity with Mikrotik equipment, Cisco scripting, and Python programming.
  • Prior technical support experience with the ability to handle 15-30 support tickets per month, ideally within the marine or shipping industry.
  • Strong knowledge and/or experience in Marine Satellite Communications equipment highly preferred.
  • Excellent analytical and problem-solving skills to address complex technical issues effectively.
  • Experience in sales order processing, logistics coordination, and shipping documentation is advantageous but not essential.

Salary and Benefits
The estimated salary for this role is $45,000 - $60,000 per annum, depending on your level of experience and qualifications. You will also enjoy benefits such as medical insurance, paid leave, and career development opportunities. If you are a motivated and detail-oriented professional looking to join a dynamic team, please submit your application.

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